Live with Confidence and Connection
Comfort Companions CIC is a not-for-profit social enterprise developing inclusive, voice-based digital support for older adults and unpaid carers. Our purpose-built digital companionship platform is designed specifically for people facing loneliness, living with cognitive challenges or shouldering the emotional demands of care alone.
We work with trusted community delivery partners like Age UK to bring our service directly to the people who need it most: those on befriending waiting lists, carers of people living with dementia and older adults at risk of isolation.
Our mission is simple:
To empower older adults to live with confidence and dignity, to give unpaid carers both practical relief and emotional support, and to help everyone feel more connected.
Older Adults Living Alone
Comfort Companions provides gentle, everyday conversation to help you feel more confident, connected and less alone. It’s simple to use and offers reassurance while reducing anxiety and supporting your independence. Designed with dignity in mind, it fits naturally into your daily routine, helping you stay in control of your life.
Unpaid Family Carers
You don’t have to carry it all alone. Comfort Companions helps ease the constant emotional and mental strain of 24/7 care by offering gentle support with daily routines, providing reassurance and being there when things feel overwhelming. It’s designed to help carers regain confidence, reduce stress, and feel that the load is shared.
Close Friends & Family
Comfort Companions keeps you informed without feeling intrusive. With controlled, permission-based updates, you can confidently stay connected to your loved one’s emotional wellbeing and independence. It provides clear reassurance, helping you feel more secure and involved, even at times when you can’t be physically present.
Working Together for Real-World Impact
In September 2025, the Comfort Companions platform launched through Age UK’s new Time4You initiative in South Gloucestershire. This 12-month programme will bring together Age UK’s trusted community services and our unique digital companionship, offering round-the-clock support to people in need of befriending and to dementia-affected households, helping them stay confidently independent at home.
In partnership with the NHS, Age UK, the University of Exeter and NIHR research teams, we are continually improving Comfort Companions to ensure it meets real-world needs, provides genuine relief for unpaid carers, and promotes confidence and independence for those experiencing loneliness or cognitive change.
Standing together with:
Built from Experience, Driven by Purpose
Comfort Companions was founded by Grant Mackenzie and his father Tom after seeing friends and neighbours struggle with loneliness and the demands of caring. Inspired by those experiences, and shaped through conversations with older adults and unpaid carers, we understand how isolating and relentless 24/7 caring can be. From spouses left on their own after a partner’s diagnosis to those living with memory loss or cognitive decline, our goal is to help older people stay confident and independent, while giving carers practical relief, emotional support, and the reassurance that no one has to face the dementia journey alone.
Work With Us
We are driving innovation and inclusion in support for older adults. Whether you are a healthcare professional, researcher, commissioner, community partner, member of the media or potential investor, we invite you to work with us.
Together, we can:
✔️ Reduce loneliness, anxiety and the sense of isolation among older adults.
✔️ Give unpaid carers genuine relief, reassurance and renewed confidence.
✔️ Promote digital inclusion and independence, regardless of experience or circumstances.
Contact us at:
enquiries@comfortcompanions.co.uk
Let’s build a future where nobody is left behind.